Customer Reviews
in Seymour, Pigeon Forge, Kodak, TN & Surrounding Areas
6
Boyds Creek HighwaySevierville, Tennessee 37876
(865) 505-7081
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Very pleased with the entire process with LB Chase. Devin was really sharp and fair with the estimate and the install team today was really great, thorough and professional.
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In Dec 2024 I called LB chase to have them come out and inspect my heater an ac unit. We had a strong propane smell in the house. A representative showed up within an hr. After his inspection. He found that the Hot Water had a propane leak, and the Heate... Read MoreIn Dec 2024 I called LB chase to have them come out and inspect my heater an ac unit. We had a strong propane smell in the house. A representative showed up within an hr. After his inspection. He found that the Hot Water had a propane leak, and the Heater had one also. His recommendation was to turn off each unit till it be repaired. The hot water heater was replaced quickly by Aqua clear. The Ac / Heater had to be replaced also. The unit had Caught Fire at one time and was not safe to continue to use. It was from 1970s. The install of the new heater Ac was fast and works great. LB case Recommended that a mini split being installed in the garage. That took three months to save some money and have it done. That install went flawlessly was done professionally and looks great. I tried my best to watch them stay out of their way. But at the end I was helping the gentleman were professional did a clean job and were efficient in what they did I would recommend them for your heating AC anytime. Read Less
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I did a review about 7 months ago when we had our mini splits installed, but I needed to give another shout out to LB Chase! We have never had a mini split system before this one and through the last few months have had some questions. I am totally ple... Read MoreI did a review about 7 months ago when we had our mini splits installed, but I needed to give another shout out to LB Chase! We have never had a mini split system before this one and through the last few months have had some questions. I am totally pleased at how quickly either a technician or our sales rep, Devin, returned our call and answered our questions so kindly and patiently. They were amazing at the time of install and continue to be a company that is behoving of praise for superior customer service. Thanks! Read Less
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LB Chase Mechanical was absolutely fabulous from start to finish! Excellent Communication! Devin was extremely knowledgeable and accommodating during the estimate and installation process. He always ensured I was completely satisfied throughout, which c... Read MoreLB Chase Mechanical was absolutely fabulous from start to finish! Excellent Communication! Devin was extremely knowledgeable and accommodating during the estimate and installation process. He always ensured I was completely satisfied throughout, which created a very positive experience. The Daikin split unit installation was smooth and timely. James did a great job with his team. My home was kept clean and tidy with no issues. The work was completed efficiently within the timeframe provided. I would definitely recommend LB Chase Mechanical to my friends and family. Read Less
Why Choose Us
NATE-certified technicians